Terms and conditions

Last updated: 30 October 2026

These terms cover everything you buy from Ben Williams, Salon Mentor at benwilliams.business: the Price Rise Kit, The Price List Makeover, and pre-orders of The Salon Pricing Masterclass.

1. Who we are

Ben Williams, Salon Mentor is run by Crown Perfect Limited, a company registered in England and Wales, company number 13429352. Our registered office is listed on the Companies House register. VAT number GB390223907. Email: ben@benwilliams.business.

2. What you're buying

Our products are digital: online tools, guides and training for salon owners. They give you plans, templates and words to use in your own business. They are general business guidance, not legal, tax or financial advice, and your results depend on your salon and how you use them.

3. Prices and payment

Prices are in pounds sterling and include VAT. You pay in full at checkout by card, Apple Pay or Google Pay. Payments are handled securely by Stripe. We never see your full card details.

4. Getting your product

The Price Rise Kit and The Price List Makeover open straight away. You get your private link on the thank-you page and by email. Please keep the link private: it is for your salon only.

A pre-order of The Salon Pricing Masterclass gives you access when it opens. We will email you the day it does.

5. Your money-back promise

Love it or your money back. If you are not happy with the Price Rise Kit or The Price List Makeover, email us within 30 days of buying and we will refund you in full, no questions. Your access ends when the refund is made.

For a Masterclass pre-order, you can cancel for a full refund any time before it opens, and for 30 days from the day it opens.

6. Your right to cancel

If you buy as a consumer, you would normally have 14 days to cancel. Because our digital products open straight away, by buying you ask us to give you access now and accept that this 14 day right ends once your access starts. Our money-back promise above still applies.

7. Using what you buy

You can use everything in your own salon and share it with your own team. Please don't resell it, share your link outside your business, or copy it into another product.

8. Our responsibility

We take care to make our products accurate and useful. We are not responsible for the business decisions you make with them, or for losses we could not reasonably have foreseen. Nothing in these terms limits anything the law does not allow us to limit, or your rights as a consumer.

9. Your information

We use your details to give you what you bought, send you the emails that come with it, and keep the records the law asks for. See our privacy policy.

10. Changes and the law

We may update these terms. The version in place on the day you buy applies to your purchase. These terms are governed by the law of England and Wales.

Questions? Email ben@benwilliams.business.